Job Summary
A digital customer engagement services company is in need of a Remote Bilingual German Digital Software Customer Support Specialist.
Individual must be able to fulfill the following responsibilities:
- Provide support to customers with a range of issues
- Escalate most technical and complex issues
- Perform other duties as required
Skills and Requirements Include:
- Superb communication skills (German and English)
- Prior customer-facing experience
- Flexibility in a changing environment, where you may not have a quick or immediate answer