Location: Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wyoming
Compensation: Salary
Staff Reviewed: Thu, Mar 16, 2023
This job expires in: 16 days
Job Summary
A healthcare company has a current position open for a Remote Bilingual Healthcare Customer Service Contact Center Agent.
Individual must be able to fulfill the following responsibilities:
- Interact by phone with providers and members
- Perform research on billing inquires and claims
- Handle and resolve customer's complaints
Qualifications for this position include:
- Bachelor's Degree from an accredited institution OR equivalent working experience
- Experience navigating through system applications on a desktop computer
- Work experience in a face to face or call center environment
- Fluency in English and either: Russian, Mandarin, Cantonese, Hindi, Bengali, Urdu, Korean or Spanish
