Job Summary
A health insurance company is searching for a person to fill their position for a Remote Bilingual Inbound Contacts Representative 2 in San Juan.
Must be able to:
- Advocate and address customer needs
- Adhere to the member services department protocols
Must meet the following requirements for consideration:
- 2+ years of customer service experience such as in a Physician Medical Office, Clinical Unit/Office Coordination role
- Experience in health insurance industry, Medicare Care Advantage industry, or compliance industry
- Excellent verbal and written communication skills
- Ability to maintain a professional demeanor, practicing strict confidentiality on all platforms for all sensitive information
