Remote Bilingual Inbound Contacts Representative 2 in San Juan

Location: Puerto Rico

Compensation: To Be Discussed

Staff Reviewed: Thu, May 27, 2021

This job expires in: 12 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A health insurance company is searching for a person to fill their position for a Remote Bilingual Inbound Contacts Representative 2 in San Juan.

Must be able to:

  • Advocate and address customer needs
  • Adhere to the member services department protocols

Must meet the following requirements for consideration:

  • 2+ years of customer service experience such as in a Physician Medical Office, Clinical Unit/Office Coordination role
  • Experience in health insurance industry, Medicare Care Advantage industry, or compliance industry
  • Excellent verbal and written communication skills
  • Ability to maintain a professional demeanor, practicing strict confidentiality on all platforms for all sensitive information

COMPLETE JOB DESCRIPTION

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