Job Summary
A technology company needs applicants for an opening for a Remote Bilingual Italian Cryptocurrency Customer Support Specialist.
Must be able to:
- Handle high amounts of live chat and incoming emails
- Identify and evaluate customers’ needs to deliver satisfaction
- Provide accurate, valid and comprehensive information
Qualifications for this position include:
- 1+ years experience of proven customer facing experience or CSR
- Strong ability in using IT for professional use and can handle technical queries
- Fluent in English and Italian
- Willing to work weekends and irregular hours which will include night shifts
