Remote Bilingual Korean Customer Service Care Coordinator

Job ID: Available for Members

Location: Hawaii

Compensation: To Be Discussed

Staff Reviewed: Tue, Sep 01, 2020

This job expires in 3 days

Job Category: Customer Service, Healthcare

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A major healthcare company needs applicants for an opening for a Remote Bilingual Korean Customer Service Care Coordinator.

Core Responsibilities Include:

  • Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics
  • Handle call transfers for claims reconsiderations and member education
  • Contact care providers (doctor’s offices) on behalf of the customer

Qualifications for this position include:

  • Bilingual English and Korean
  • High School Diploma, GED, or Equivalent work experience
  • Minimum of 2+ years of combined education, work and/or volunteer experience