Job Summary

A health insurance company is filling a position for a Remote Bilingual Korean or Vietnamese Telephonic Care Navigator in the Atlanta Area.

Core Responsibilities Include:

• Identifying gaps in compliance with letters
• Acting as a subject matter expert
• Maintaining knowledge of state rules, contracts and federal legislation/regulations

Must meet the following requirements for consideration:

• 1+ years of call center and / or telephonic customer service experience
• 1+ years of professional experience in an office setting
• 1+ years of Healthcare / insurance experience and/or Social work / community outreach / advocacy experience
• 1+ years of experience in analyzing and solving customer problems
• High School Diploma / GED (or higher)
• Bilingual fluency in Korean / Vietnamese