Job Summary
A developer of language learning software is searching for a person to fill their position for a Remote Bilingual Korean Product Support Specialist.
Core Responsibilities of this position include:
- Troubleshooting hardware and developing a plan for continual growth
- Providing world-class, friendly support
- Utilizing various forms of technology
Applicants must meet the following qualifications:
- Customer Service or Technical Support experience
- High School graduate or equivalent
- Strong communication skills in English and Korean
- Ability to comfortably interact with customers via phone, email, chat, etc
