Remote Bilingual Mandarin English Customer Experience Representative in Littleton

Job ID: Available for Members

Location: Colorado

Compensation: To Be Discussed

Posted: Friday, March 09, 2018

Job Category: Customer Service, Sales

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Flexible

Employer Type: Employer

Job Summary

A telecommunications company has an open position for a Remote Bilingual Mandarin English Customer Experience Representative in Littleton.

Core Responsibilities of this position include:

  • Educating and offer existing customers additional programming, and promoting products and services
  • Assisting customers with orders, changing programming packages, equipment upgrades, and educating customers
  • Accepting payments by a variety of methods

Skills and Requirements Include:

  • Hire training will be conducted on-site and last 5 weeks. After the new hire period, a minimum of 1 on-site workday per quarter
  • Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines
  • High School diploma, GED, or equivalent experience
  • Ability to problem solve and use resources on proprietary software/tools
  • Bilingual Mandarin
  • Internet provider that's not fixed wireless or satellite