Job Summary

A supply chain company is seeking a Remote Bilingual Mandarin International Customer Service Representative.

Individual must be able to fulfill the following responsibilities:

• Provide worldwide support to customers and partners
• Update information in internal systems for each order
• Meet on-call coverage scales when requested (night or weekend)

Qualifications Include:

• Analytical and critical thinking skills and a strong hands-on approach
• Fluency in Cantonese and/or Mandarin, and fluency in English required
• Ability and willingness to work Hong Kong hours (night shift in U.S.)
• High school diploma or GED
• Strong customer service and passion for excellence
• Demonstrated proficiency using MS Office products (Outlook, Excel, Word, Project, PowerPoint)