Job Summary
An asset management and business processing solutions company needs applicants for an opening for a Remote Bilingual Mandarin Or Cantonese Customer Service Representative in Herndon.
Candidates will be responsible for the following:
- Supporting our growing customer base working from your home office
- Managing inbound and outbound calls and performing data entry related to a new program
- Assisting customers by researching their account and providing prompt and accurate information
Position Requirements Include:
- High School Diploma or GED
- Must be bilingual (fluent in both Mandarin OR Cantonese and English)
- Applicants must reside within 1-1.5 hours of a UPS Customer Center listed above for computer equipment pick up
- Experience in servicing customers with professionalism, diplomacy and consideration for the customer’s requests or concern
- Some completed college coursework will serve as substitute for work experience
- Strong written and verbal communication skills
