Job Summary
A healthcare company has an open position for a Remote Bilingual Medical Customer Service Representative.
Individual must be able to fulfill the following responsibilities:
- Answer incoming phone calls, emails, contacts as requests coming into the Hub
- Review, process, schedule and authorize orders according to department protocols
- Effectively coordinate the scheduling of participants appointments
Applicants must meet the following qualifications:
- High School Diploma or Equivalency
- Minimum of one year experience working in a call center environment
- Outstanding customer service orientation, especially in telephone and written communications
- Excellent and accurate data entry skills and experience in multiple software platforms
- Must be flexible with work hours
- Problem solving and persistence in the face of challenges
