Job Summary
A healthcare staffing company is searching for a person to fill their position for a Remote Bilingual Patient Coordinator in Riverside.
Core Responsibilities Include:
- Being the first point of contact with patients who are seeking medical assistance
- Building that immediate trust, provides compassion, and empath
- Documenting what is needed before a Nurse speaks with the patient
Applicants must meet the following qualifications:
- Professional, courteous telephone voice
- High School Diploma or GED required
- Ability to type a minimum of 25 wpm
- 1+ years of customer service experience
- Ability to defuse conversations and escalate if necessary