Remote Bilingual Polish Customer Experience Representative

Location: Georgia, North Carolina, Virginia

Compensation: To Be Discussed

Staff Reviewed: Wed, Dec 30, 2020

This job expires in: 10 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A telecommunications company has a current position open for a Remote Bilingual Polish Customer Experience Representative.

Core Responsibilities of this position include:

  • Serve as an information resource for billing, programming, and troubleshooting questions
  • Communicate the value of company's telecommunication products
  • Conduct back-to-back phone calls with customers throughout the entirety of shift

Applicants must meet the following qualifications:

  • High School diploma, GED, or equivalent experience
  • Six months of related customer service and troubleshooting experience and/or training
  • Openness to being coachable and a desire to learn new techniques
  • Ability to navigate company communications and programs in English while speaking with customers in Polish and English
  • Ability to work and remain engaged on the phone throughout the entirety of your shift
  • Flexibility to work hours that mirror our customers’ needs

COMPLETE JOB DESCRIPTION

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