Job Summary

A telecommunications company is searching for a person to fill their position for a Remote Bilingual Polish Customer Experience Representative.

Core Responsibilities Include:

• Serve as an information resource for billing, programming, and troubleshooting questions
• Communicate the value of our products and share ways for customers to get the most from our company
• Conduct back-to-back phone calls with customers throughout the entirety of your shift

Applicants must meet the following qualifications:

• Ability to navigate company communications and programs in English while speaking with customers in Polish and English
• Ability to work and remain engaged on the phone throughout the entirety of your shift
• Superb attendance
• Flexibility to work hours that mirror our customers’ needs
• Tech savviness with the ability to smoothly operate Windows OS desktop computer
• Ability to multi-task; speaking with customers while logging information and navigating multiple programs