Job Summary
A telecommunications company is searching for a person to fill their position for a Remote Bilingual Polish Customer Experience Representative.
Core Responsibilities Include:
- Serve as an information resource for billing, programming, and troubleshooting questions
- Communicate the value of our products and share ways for customers to get the most from our company
- Conduct back-to-back phone calls with customers throughout the entirety of your shift
Applicants must meet the following qualifications:
- Ability to navigate company communications and programs in English while speaking with customers in Polish and English
- Ability to work and remain engaged on the phone throughout the entirety of your shift
- Superb attendance
- Flexibility to work hours that mirror our customers’ needs
- Tech savviness with the ability to smoothly operate Windows OS desktop computer
- Ability to multi-task; speaking with customers while logging information and navigating multiple programs