Remote Bilingual Portuguese Customer Experience Representative

Job ID: Available for Members

Location: Colorado, Kansas, Missouri, Nebraska, New Mexico, Utah, West Virginia, Wisconsin, Wyoming

Compensation: To Be Discussed

Staff Reviewed: Thu, Sep 03, 2020

This job expires in 10 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Job Summary

A telecommunications company needs applicants for an opening for a Remote Bilingual Portuguese Customer Experience Representative.

Core Responsibilities of this position include:

  • Acting as a resource for billing, programming and troubleshooting technical issues
  • Communicating the value of products to customers
  • Establishing long-term customer relationships

Qualifications for this position include:

  • High School diploma, GED, or equivalent experience
  • Proficiency to navigate company communications and programs in English
  • Ability to navigate communications and programs while speaking with customers in Portuguese
  • Tech savviness with ability to smoothly operate Windows OS desktop computer
  • Bandwidth to take back-to-back phone calls from customers
  • Flexibility to work hours that mirror our customers’ needs