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Remote Bilingual Portuguese Product Support Specialist in Lowell

Job is Expired
Location: Massachusetts
Compensation: To Be Discussed
Staff Reviewed: Wed, Oct 24, 2018
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

A manufacturer of Bluetooth wireless headsets is seeking a Remote Bilingual Portuguese Product Support Specialist in Lowell.

Core Responsibilities of this position include:

  • Providing Tier 1 technical help and solutions to customers
  • Troubleshooting product compatibility inquiries
  • Educating consumers on Web Site tools and resources

Qualifications Include:

  • Ability to travel as needed
  • Fluent in spoken and written English and Portuguese
  • Some college or relevant experience
  • 1-2 years proven customer service experience
  • Proficiency with Microsoft Office applications

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