Job Summary
A business process outsourcing company needs applicants for an opening for a Remote Bilingual Quality Assurance Associate.
Core Responsibilities Include:
- Accurately Auditing / Completing / Correcting Manual Reviews with 100% accuracy
- Performing Training Lab Call Monitoring / Side by Sides and Manual Review Audits
- Completing Daily Manual Review Audits (up to 250 weekly depending on Monthly schedule)
Qualifications for this position include:
- HS Diploma / GED
- At least 18 years old
- Demonstrated bilingual capabilities
- Proficiency with Excel spreadsheets and workbooks (able to create and maintain)
- Demonstrated excellent Verbal and Written skills
- Proven efficient Time Management skills
