Remote Bilingual Spanish and English Patient Communication Scheduling Specialist

Job ID: Available for Members

Location: Florida

Compensation: To Be Discussed

Posted: Monday, February 05, 2018

Job Category: Customer Service, Healthcare

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A national healthcare call center is filling a position for a Remote Patient Communication Scheduling Specialist.

Core Responsibilities of this position include:

  • Being the first point of contact for patients
  • Ensuring that each patient receives the time and care they need efficiently
  • Focusing solely on working with patients to obtain complete and accurate information

Qualifications Include:

  • 2 years recent experience in medical-oriented scheduling environment
  • Must have a legal right to work in the United States
  • Adept at handling large call volumes, preferably with use of VOIP call systems
  • Working knowledge of the following systems: EPIC/Cerner and/or PHS
  • Efficiently schedule radiology and diagnostic procedures
  • Proficient capability with pre-registration and insurance verification