Remote Bilingual Spanish Call Center Specialist

Job Summary

A healthcare company is filling a position for a Remote Bilingual Spanish Call Center Specialist.

Candidates will be responsible for the following:

• Actively managing each call by taking ownership of it to enhance the customer experience and build relationships
• Providing consistent, quality customer service to both internal staff members and external patients
• Scheduling of appointments, the electronic transmission of messages to the clinical team

Qualifications Include:

• Experience in a Call Center or other busy phone system
• Electronic appointment scheduling experience
• Strong customer service experience
• Excellent Verbal communication skills
• Proven ability to Multi Task