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Remote Bilingual Spanish Call Quality Analyst in the Jacksonville Area

Job is Expired
Location: Florida
Compensation: To Be Discussed
Staff Reviewed: Sat, Aug 08, 2020
Job Category: Customer Service, Quality Assurance
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Entry Level

Job Summary

A staffing agency has a current position open for a Remote Bilingual Spanish Call Quality Analyst in the Jacksonville Area.

Must be able to:

  • Perform call monitoring and assessment of call center representatives
  • Participate in call calibration exercises and training classes
  • Provide regular feedback to compliance leadership

Required Skills:

  • 1 year of call center experience
  • Working knowledge of Microsoft Office
  • Working knowledge with network technology and file management

COMPLETE JOB DESCRIPTION

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