Remote Bilingual Spanish CDC Call Center Supervisor

Job Summary

A critical health and human services programs organization is in need of a Remote Bilingual Spanish CDC Call Center Supervisor.

Core Responsibilities Include:

• Supervising the work of customer service representatives
• Discussing job performance concerns with employees to identify causes and issues
• Participating in meetings and recommending changes to policies and procedures

Qualifications Include:

• Associate Degree
• Minimum of two (2) years of experience in a call center environment required
• Ability to manage a high level of confidentiality
• Must be able to speak and read English and Spanish fluently
• Proficient in Microsoft office suite
• Excellent organizational, written, and verbal communication skills