Remote Bilingual Spanish COVID 19 Customer Service Representative

Job Summary

A staffing agency is filling a position for a Remote Bilingual Spanish COVID 19 Customer Service Representative.

Must be able to:

• Answer incoming calls from citizens related to COVID-19
• Transfer/refer citizens to appropriate entities according to the established guidelines
• Escalate calls or issues to the appropriate designated staff for resolution as needed

Qualifications Include:

• High School Degree
• 1 year of experience
• Customer Service Skills
• Basic Computer Skills
• Telephone Etiquette