Remote Bilingual Spanish COVID 19 Vaccination Call Center Representative

Location: Illinois

Compensation: To Be Discussed

Staff Reviewed: Mon, Mar 22, 2021

This job expires in: 8 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company that provides critical health and human services programs to state, federal, and local governments has an open position for a Remote Bilingual Spanish COVID 19 Vaccination Call Center Representative.

Core Responsibilities Include:

  • Evaluating the needs of the caller to determine the best course of action to assist in scheduling a COVID-19 vaccine appointment
  • Transferring/refering caller to appropriate entities according to the established guidelines
  • Facilitating the fulfillment of caller requests for materials via mail, email, or download

Qualifications for this position include:

  • 6+ months experience in medical or public health discipline
  • High School Diploma or GED equivalent
  • U.S. Citizenship required
  • Must be able to speak and read English and Spanish fluently
  • Effective communicator with strong ability to provide empathy and excellence customer experience

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