Job Summary
An asset management and business processing solutions company is seeking a Remote Bilingual Spanish COVID 19 Vaccination Call Center Representative in Nashville.
Must be able to:
- Follow all scripts, policies and procedures provided, and comply with Client’s training regarding confidential information
- Register consumers for the vaccination and schedule appointments in the state provided system
- Answer inbound calls from state consumers on the COVID-19 virus
Skills and Requirements Include:
- High school diploma
- Experience in handling customers with professionalism, diplomacy and consideration for the customer’s concerns
- Bilingual (English/Spanish speaking)
- Exceptional active listening skills
- Ability to demonstrate empathy for those affected by COVID-19
- Excellent verbal and written communication skills
