Job Summary

A community development technology company is filling a position for a Remote Customer Experience Representative .

Core Responsibilities Include:

• Fostering customer success by efficiently resolving customer inquiries and complaints
• Maintaining attention to detail and accuracy in both verbal (phone) and textual (email, chat, and SMS) communications

Applicants must meet the following qualifications:

• High school diploma or equivalent certification
• Previous experience in a high-volume, fast-paced environment
• A strong work ethic and reliability with professionalism and poise
• Superior interpersonal, verbal, and written communication skills
• Maintain attention to detail while performing repetitive tasks
• Ability to work from a seated position at a desk and talk on the phone for 8 hours a day