Job Summary
Join our virtual family of work from home bilingual customer service representatives if you reside in 46 of the 50 states. Applications of residents in CA, HI, NY, and IL or residents outside of the United States will not be accepted.
When everything's connected, how we connect is everything and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer service experiences as a Work from Home Bilingual Customer Service Representative - Spanish. Say goodbye to your commute and say hello to saving gas/transportation money and growing your career with one of FlexJobs' 2020 Top 100 companies for remote jobs.
About TTEC:
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
Life at TTEC:
As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading
What You'll Be Doing:
You take a problem and turn it into a solution. Crafting exceptional customer experiences brings a smile to your face and you are SO READY to ditch the hectic commute to work every single day and trade it in for a walking commute in your slippers. If you are searching for the ultimate life balance with a flexible schedule - search no more.
You'll use your get-it-done, positive, professional approach to answer in-bound calls (and emails) from customers. Without leaving your home, we'll provide you with paid training and ongoing mentoring. We will support you every step of the way. Our trainers will share industry knowledge so you can put your skills to use with confidence. You'll assist the customers of major consumer brands with their questions about products and services, delivering an exceptional customer experience.
As a TTEC Customer Experience Champion, You'll Enjoy:
Career advancement opportunities
Employee Rewards and Employee Discounts
Continuous training and mentoring - lots of learning for aspiring minds
Diverse, inclusive, and community-minded organization
A fun and encouraging remote work group
Why You? What You Bring:
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table along with the following:
Bilingual in English and Spanish required
High school graduate or equivalent
Exceptional communication skills
Ability to thrive in a dynamic environment
Six months or more of customer service experience
A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet
The Equipment You'll Need:
Your own computer with the following technical requirements: https://workbooth.info/applicants/workbooth-requirements/
USB Headset
USB drive to access our systems
A dedicated telephone (landline) or smart phone/device is required at all times during employment
Apply Today:
Sound like you? Then come connect with us...It takes just a few simple steps to get started:
Click the Apply Now button below
Complete our short online application and Computer Requirements Check, followed by interactive assessments
Check your email for follow up and next steps!
If you're a military veteran, active duty guard or reserves, or a military spouse:
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers welcome here:
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our distributed team of sales and service professionals.
For more information about TTEC, visit our website or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
