Job Summary
An insurance company needs applicants for an opening for a Remote Bilingual Spanish Customer Service Representative.
Core Responsibilities Include:
- Identifying customer needs and provide personalized service
- Locating and researching information using multiple systems/technologies
- Learning and maintaining a basic understanding of products, procedures, and systems
Skills and Requirements Include:
- Associate's degree in a business field or equivalent experience
- One year of call center or customer service experience, or financial services industry experience
- Ability to communicate with customers in a professional manner, orally and in writing
- Ability to work independently and as part of a team
- Proficiency using MS Office tools
- Salesforce experience
