Remote Bilingual Spanish Customer Service Representative in El Paso

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Thu, Jul 15, 2021

This job expires in: 18 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company that provides critical health and human services programs to state, federal, and local governments is filling a position for a Remote Bilingual Spanish Customer Service Representative in El Paso.

Individual must be able to fulfill the following responsibilities:

  • Take in-bound calls & answer questions with appropriate pre-scripted responses to provide claims-specific information
  • Perform outbound calls to verify the authenticity of received documents
  • Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks

Qualifications Include:

  • High School Diploma or GED equivalent required
  • Ability to speak and read English and Spanish clearly and professionally
  • Must be a U.S. citizen and have lived in the United States for 3 out of the past 5 years
  • Must be empathetic in your ability to deal with sensitive topics and information
  • Ability to pass a federal background check

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