Remote Bilingual Spanish Educational Application Customer Support Agent

Location: Nationwide

Compensation: Salary

Staff Reviewed: Wed, Nov 18, 2020

This job expires in 16 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company offering educational apps is searching for a person to fill their position for a Remote Bilingual Spanish Educational Application Customer Support Agent.

Must be able to:

  • Provide written and/or verbal support to both our English and Spanish speaking customers
  • Identify patterns in customer reports and feature requests

Qualifications for this position include:

  • 1-3 years of experience supporting educational apps and/or software
  • Experience with Zendesk or similar customer management tools
  • 1-3 years of customer support experience, or equivalent education or certification