Job Summary
A company offering educational apps is searching for a person to fill their position for a Remote Bilingual Spanish Educational Application Customer Support Agent.
Must be able to:
- Provide written and/or verbal support to both our English and Spanish speaking customers
- Identify patterns in customer reports and feature requests
Qualifications for this position include:
- 1-3 years of experience supporting educational apps and/or software
- Experience with Zendesk or similar customer management tools
- 1-3 years of customer support experience, or equivalent education or certification