Job Summary

A healthcare company has an open position for a Remote Bilingual Spanish Healthcare Call Center Patient Account Representative.

Core Responsibilities Include:

• Handling a high-volume of interactions with patients helping to resolve their self-pay healthcare balances
• Understanding the uniqueness around each patient interaction, solution-oriented mindsets
• Delivering an amazing patient experience defines success in our organization

Required Skills:

• Excellent communication skills, specifically phone skills
• Ability to maintain private home office workspace
• 1+ year of prior patient account, or other related experience
• Reliable internet connection
• Understanding of payor relationships, requirements, and compliant billing practices
• Solve problems by analyzing information and using logic to address issues and problems