Remote Bilingual Spanish Healthcare Call Center Specialist

Job is Expired
Location: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: Hourly
Staff Reviewed: Mon, Sep 26, 2022

Job Summary

A healthcare company is filling a position for a Remote Bilingual Spanish Healthcare Call Center Specialist.

Must be able to:

  • Actively manage each call by taking ownership of it to enhance the customer experience
  • Provide consistent, quality customer service to both internal staff members and external patients
  • Listen to the patient's request and take appropriate action to respond to it

Qualifications Include:

  • Required - Bilingual required ( English & Spanish)
  • Associate's Degree OR Medical Assistant Certification + 1 Year Experience
  • Electronic appointment scheduling experience
  • Experience in a Call Center or other busy phone system
  • Strong customer service experience
  • Excellent Verbal communication skills

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