Job Summary
A healthcare business and operations provider is searching for a person to fill their position for a Remote Bilingual Spanish Healthcare Collections Specialist in Hialeah.
Core Responsibilities of this position include:
- Performing collection follow up on delinquent and/or non-delinquent accounts for medical facilities
- Utilizing excellent communication and customer service skills to resolve patient accounts
- Referring calls/accounts to appropriate parties based on customer inquiries
Qualifications Include:
- Ability to work one to three late days per week until 8-9pm CST or EST
- Ability to work one Saturday per month
- Fluency in spanish and english
- Ability to identify problem accounts and escalate as appropriate
- Ability to update the patient account record to identify actions taken on the account
- Ability to attend Privacy and Security Training