Job Summary
A health and human services company is searching for a person to fill their position for a Remote Bilingual Spanish Healthcare Customer Service Representative.
Must be able to:
- Respond to telephone inquiries within the set departmental staffing and time parameters
- Maintain a current understanding of CDC-Info procedures in order to provide knowledgeable responses to numerous telephone inquiries
- Utilize databases and written materials to look up and provide information to telephone inquiries
Applicants must meet the following qualifications:
- Must be able to speak English and Spanish clearly and professionally
- High school diploma or equivalent required
- Minimum 6 months customer service/administrative /call center experience required
- Proven ability to work as a member of a team is required
- Experience working with a PC and a Windows environment required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
