Remote Bilingual Spanish Human Services Inbound Customer Service Representative in San Antonio

Location: Texas

Compensation: Hourly

Staff Reviewed: Mon, Nov 08, 2021

This job expires in: 5 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A business management consultant is seeking a Remote Bilingual Spanish Human Services Inbound Customer Service Representative in San Antonio.

Candidates will be responsible for the following:

  • Receiving calls from child support client stakeholders in accordance with Standard Operating Procedures
  • Categorizing all calls received in one of the categories provided
  • Recording any abusive and/or extraordinary calls

Skills and Requirements Include:

  • Must maintain a general understanding of policies and procedures
  • Possess strong oral and written communications skills
  • Knowledgeable in modern office practices, procedures and equipment
  • Exhibit excellent Interpersonal skills using tact, patience and courtesy
  • High School Diploma or equivalent
  • 1 year experience in an area of service delivery, customer service, call center technology, or related

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