Remote Bilingual Spanish Inbound Credit Union Customer Service Representative in St Petersburg

Location: Florida

Compensation: Hourly

Staff Reviewed: Fri, May 28, 2021

This job expires in: 4 days

Job Category: Customer Service

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A credit union service organization is filling a position for a Remote Bilingual Spanish Inbound Customer Service Representative in St Petersburg.

Individual must be able to fulfill the following responsibilities:

  • Taking inbound calls from credit union members
  • Helping resolve account issues and financial inquiries
  • Building rapport and providing excellent customer service

Qualifications for this position include:

  • Ability to validate high school diploma or GED for pre-hire required
  • Empathy and resilience in dealing with customers who need help
  • Superior customer service skills and financial understanding
  • Comfortable navigating multiple systems/online applications
  • A secure and quiet environment and internet access
  • Access to Personal Smartphone or tablet

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