Remote Bilingual Spanish Inbound Customer Service Representative in Ocala

Location: Florida

Compensation: To Be Discussed

Staff Reviewed: Wed, Oct 07, 2020

This job expires in 7 days

Job Category: Customer Service

Career Level: Experienced

Job Summary

An inbound call center and answering service needs applicants for an opening for a Remote Bilingual Spanish Inbound Customer Service Representative.

Core Responsibilities of this position include:

  • Taking incoming calls while following our exceptional call-handling guidelines
  • Dispatching calls as needed per client instructions
  • Communicating in a professional, positive and courteous manner with all clients, callers, and staff both external and internal

Must meet the following requirements for consideration:

  • Reside within a commutable distance to the Ocala, FL office for orientation and training
  • A high school diploma or GED
  • Ability to work on weekends, holidays, and be available for extra shifts as needed; including adverse weather conditions
  • Ability to type at a minimum 25-30 words per minute
  • Ability to maintain the utmost confidentiality and security as it pertains to clients as covered under our Electronic Communications Privacy
  • Demonstrated excellent sense of accuracy