Job Summary
A travel company is seeking a Remote Bilingual Spanish Inbound Reservations Customer Service Representative.
Individual must be able to fulfill the following responsibilities:
- Support both English and Spanish speaking owners
- Provide translation services for other departments as needed
- Take calls from excited owners who are ready to explore new destinations
Qualifications for this position include:
- Fluent Bilingual Spanish and English
- High School Diploma or GED
- Six months customer service or sales experience
- Ability to build rapport with a customer quickly, ask probing questions, and meet the customer's needs
- Strong active listening and problem solving skills
- Must have demonstrated ability to work well under pressure and multi task