Remote Bilingual Spanish Insurance Claims Customer Care Associate

Job Summary

An insurance company needs applicants for an opening for a Remote Bilingual Spanish Insurance Claims Customer Care Associate.

Must be able to:

• Provide best-in-class service to customers while processing new claims and “First Notice of Loss” forms
• Support policyholders while their claims are being processed
• Handle customers’ needs—quickly, effectively and in a friendly, caring manner—to meet our Claims Service Center goals

Must meet the following requirements for consideration:

• Must be bilingual Spanish/English
• Appropriate licenses or willingness to obtain licenses via company-sponsored training
• Excellent oral, written and interpersonal skills
• Ability to project courtesy and empathy
• Strong time-management and multi-tasking capabilities
• Demonstrated typing proficiency