Remote Bilingual Spanish Insurance Customer Care Specialist

Job Summary

An insurance company needs applicants for an opening for a Remote Bilingual Spanish Insurance Customer Care Specialist.

Core Responsibilities Include:

• Researching and resolving loan-level inquiries in hazard insurance, mortgage banking and property loss
• Listening to our customers’ concerns and showing empathy while resolving their issues
• Participating in special projects, assuming new responsibilities and adjusting priorities as requested

Required Skills:

• Bilingual in Spanish
• Strong attention to detail
• Great conversation skills and ability to WOW customers on every call
• Excellent verbal, written and listening skills
• Relentless drive to own the customer’s problem and resolve it
• Ability to adapt well to change