Remote Bilingual Spanish Insurance Customer Care Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sun, May 09, 2021

This job expires in: 25 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Education Level: Some College

Job Summary

An insurance company needs applicants for an opening for a Remote Bilingual Spanish Insurance Customer Care Specialist.

Core Responsibilities Include:

  • Researching and resolving loan-level inquiries in hazard insurance, mortgage banking and property loss
  • Listening to our customers’ concerns and showing empathy while resolving their issues
  • Participating in special projects, assuming new responsibilities and adjusting priorities as requested

Required Skills:

  • Bilingual in Spanish
  • Strong attention to detail
  • Great conversation skills and ability to WOW customers on every call
  • Excellent verbal, written and listening skills
  • Relentless drive to own the customer’s problem and resolve it
  • Ability to adapt well to change

COMPLETE JOB DESCRIPTION

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