Remote Bilingual Spanish Patient Account Representative in Fort Worth

Job Summary

A healthcare company needs applicants for an opening for a Remote Bilingual Spanish Patient Account Representative in Fort Worth.

Individual must be able to fulfill the following responsibilities:

• Referring calls/accounts to appropriate parties based on customer inquiries
• Identifying problem accounts and escalating as appropriate
• Updating the patient account record to identify actions taken on the account

Qualifications Include:

• Ability to provide excellent customer service
• Ability to maintain minimum production and quality standards
• Ability to work within company attendance guidelines
• Ability to produce acceptable unit collection volumes
• Ability to attend privacy and security training
• Excellent communication skills