Job Summary
A physician-led healthcare staffing company is searching for a person to fill their position for a Remote Bilingual Spanish Patient Coordinator in Lubbock.
Candidates will be responsible for the following:
- Being the first point of contact with patients who are seeking medical assistance
- Building immediate trust, providing compassion, and empathy
- Utilizing customized scripting to document what is needed
Applicants must meet the following qualifications:
- High School Diploma or GED
- 1+ years of customer service experience
- Must be able to converse in Spanish and document in English
- Ability to defuse conversations and escalate if necessary
- Ability to type a minimum of 25 wpm
- Ability to handle confidential information