Job Summary

A healthcare company specializing in treatment for addiction is seeking a Remote Bilingual Spanish Patient Support Agent.

Core Responsibilities Include:

• Answering and managing an average of 75-100 incoming and outgoing calls/voicemails on a daily basis
• Providing support and compassionate customer service for the thousands of lives we serve
• Scheduling appointments using computer programming systems

Qualifications Include:

• High School graduate or better
• Proven self-starter that is inspired to perform without outside help
• 1 year experience handling volumes of medical calls
• Proficiency with MS Office and Excel
• Ability to adhere to HIPAA
• Ability to solve patient problems and consistently meet or exceed patient service expectations