Remote Bilingual Spanish Quality Specialist Pharmacy Technician

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Dec 27, 2021
Job Summary

A healthcare services organization has an open position for a Remote Bilingual Spanish Quality Specialist Pharmacy Technician.

Core Responsibilities Include:

  • Managing and consistently following the same group of patients to ensure they refill their chronic disease medications on time
  • Serving as liaison between patient, clinic, and pharmacy to minimize time missed between refills
  • Accurately and comprehensively documenting patient care activities in all applicable electronic records

Position Requirements Include:

  • Experience with Medicare Advantage plans, health plans, medication adherence
  • Inbound and/or outbound call center experience
  • High school diploma required
  • Ability to work efficiently with multiple providers, clinic locations, and insurance plans
  • Ability to de-escalate and properly respond to patient concerns
  • Ability to listen actively and empathically to patients who may be struggling with medication adherence
COMPLETE JOB DESCRIPTION

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