Remote Bilingual Spanish Representative

Job Summary

Providing exceptional customer service, the part-time hourly Remote Bilingual Spanish Customer Service Representative will handle inquiries and complaints, maximize sales opportunities, and maintain customer records while working from home.

Key responsibilities

• Handle customer inquiries and complaints efficiently
• Maximize sales opportunities through upselling and cross-selling
• Document and update customer records based on interactions

Required qualifications

• Minimum of 2 years customer service experience in a call center environment
• High school diploma required; college education preferred
• Fluency in both English and Spanish
• Experience supporting consumer products and/or services
• Ability to diagnose and troubleshoot issues effectively