Job Summary
A satellite television company has a current position open for a Remote Bilingual Spanish Satellite Television Customer Service Representative.
Individual must be able to fulfill the following responsibilities:
- Serve as an information resource for billing, programming, and technical troubleshooting questions
- Suggest products and services to our new and existing customers
- Provide solutions to customers, from simple concerns to escalated and complex situations
Position Requirements Include:
- Ability to navigate company communications and programs in English while speaking with customers in Spanish
- Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
- Ability to be on camera during all video meetings
- Superb attendance
- Open availability to work between the hours of 6 AM to 10 PM MT as well as weekends and holidays
- Flexibility with schedule changes every 12-15 weeks
