Job Summary
A global healthcare company needs applicants for an opening for a Remote Bilingual Spanish Senior Customer Service Representative.
Core Responsibilities of this position include:
- Making an instant connection with members through various outbound call campaigns
- Maintaining a basic understanding of State Medicaid benefits
- Meeting/Exceeding basic call center metrics and expectations consistently
Position Requirements Include:
- High school diploma / GED (or higher)
- 2+ years of customer service &/or Call Center experience analyzing and solving member problems
- Bilingual fluency in English and Spanish
- Healthcare related experience
