Job Summary
A customer experience management company is seeking a Remote Bilingual Spanish Tax Support Customer Service Agent.
Core Responsibilities of this position include:
- Troubleshooting, resolving issues, and addressing routine Tax Support customer questions
- Utilizing government websites and toolkits to seek out and deliver the right answer
- Documenting customer interactions
Qualifications for this position include:
- Customer service background preferred
- An at-home computer setup preferred
- Experience with accounting and/or payroll preferred
