Job Summary
A software development company is in need of a Remote Bilingual Spanish Tax Support Representative.
Candidates will be responsible for the following:
- Helping customers complete their taxes
- Providing explanations of tax and technical terms to customers
- Empowering customers to prepare their taxes
Qualifications for this position include:
- Basic knowledge of tax laws, tax concepts and familiarity with form 1040
- Strong customer service skills
- Some experience preparing federal and state returns for individuals (1040)
- Bilingual (English/Spanish) communication skills (written & spoken)
- Friendly and reassuring on camera
- Other requirements as outlined in the job description