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Remote Bilingual Spanish Team Leader

Job is Expired
Location: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Tue, Jul 12, 2022
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Education Level: Bachelors

Job Summary

A technology company has an open position for a Remote Bilingual Spanish Team Leader.

Individual must be able to fulfill the following responsibilities:

  • Monitor, track, and evaluate associate performance based upon pre-determined Key Performance Indicators
  • Resolve customer escalations
  • Responsible for communication between contact center management, client, and associate

Applicants must meet the following qualifications:

  • Bi-Lingual Spanish, English Bachelor's degree in a related field from a four-year college or university
  • 1 year of experience in customer service or sales or an equivalent combination of education and experience
  • Proficiency with various Windows programs - Microsoft Word, Excel, PowerPoint, and Outlook
  • Excellent oral and written communication skills
  • Strong organizational and interpersonal skills

COMPLETE JOB DESCRIPTION

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