Remote Bilingual Spanish Ticket Marketplace Fan Happiness Associate I

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Wed, Jan 04, 2023

Job Summary

A live event ticket marketplace is seeking a Remote Bilingual Spanish Game Fan Happiness Associate I.

Candidates will be responsible for the following:

  • Meeting, or exceeding Service level goals
  • Driving customer loyalty
  • Maintaining, or exceeding, CSAT goals

Skills and Requirements Include:

  • Bachelor's degree or equivalent experience required
  • 2 years working in a contact center providing direct support to customers via phone, e-mail, and chat
  • Provided incredible customer support and solving problems in both English and Spanish
  • Have access to reliable High-speed Internet service

COMPLETE JOB DESCRIPTION

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